The plain-language summary of what patients agree to. The full document, agreed to in the app before a patient’s first chat, is the AI Support Disclosure & Patient Consent (PDF), effective 6 August 2026.
Psy is an AI companion, not your therapist. Patients are told clearly, and agree in the app, that they are talking with an AI system that supports the plan their therapist set. It cannot diagnose or treat.
Your therapist stays informed. Conversations are summarized for your therapist to read, and anything concerning is flagged to them. Letters from Psy reach you only after your therapist approves them.
What is recorded for your therapist. The exercises you complete, your check-ins, and your questionnaire scores are recorded with the date and shared with your therapist, who may use them to document your care. PsyBird is software your therapist uses as part of your treatment; it has not been reviewed, cleared, or approved by the FDA, and it does not treat any condition on its own.
Not monitored in real time, not for emergencies. If you are in danger or thinking about harming yourself, call or text 988 (US) or your local emergency number. Psy will remind you of this too.
Calls stay private. Video and voice calls connect directly between patient and therapist and are encrypted; nothing is recorded unless both agree to a recorded session, in the call, before recording starts.
Your data. AI processing runs on Google Cloud under a healthcare data-protection agreement (a HIPAA Business Associate Agreement). What you write stays within your practice’s space, is never sold, is never used to train public AI models, and can be exported or deleted on request.
Consent is recorded like a signature. Patients (and a parent or legal guardian for ages 13–17) check each consent statement in the app before their first chat; agreement is recorded electronically with a timestamp, as the E-SIGN Act allows.